Source : Free On-Line Dictionary of Computing

Phonetastic
     
         A {CTI} product from {Callware}.  Phonetastic
        employs if-then rules and customer records to tell those
        receiving calls who is calling (based on {ANI} and {DNIS}) and
        to determine how the call should be routed, e.g. to a certain
        sales representative or to the general sales department;
        receive high-priority treatment; receive a fax-back, etc.
     
        (1996-12-08)